Welcome to POUNDFORCE MMA
The following Policies and Terms are in place to ensure a safe, respectful, and transparent environment for all members, families, and visitors to our gym.
These policies outline how our memberships work, including payments, cancellations, conduct, safety, and general expectations while training with us. They are designed to protect both our members and our gym, and to ensure fairness, clarity, and consistency for everyone.
By joining, attending classes, or using our facilities, you agree to comply with these Policies and Terms. We encourage all members and parents/guardians to read them carefully.
1. Code of Conduct
Expected behaviour of members, parents or guardians, visitors, and spectators, including respect toward coaches, staff, students, others, and the training environment.
2. Use of Facilities and Equipment
Rules regarding gym equipment, hygiene, cleanliness, care of facilities, appropriate use of space, and responsibility for personal belongings while on the premises.
3. Health, Safety and Assumption of Risk
Important information about training safely, personal responsibility, injury risk, and fitness to participate in martial arts and combat sport activities.
4. Children and Youth
Specific to children’s and young adult programs, including parental responsibilities, supervision requirements, drop-off and pick-up procedures, and behaviour expectations.
5. Membership
General conditions of membership, eligibility, inclusions, and expectations associated with ongoing participation at the gym.
6. Direct Debit and Payments
Information regarding payment schedules, direct debit arrangements, failed or declined payments, and member billing responsibilities.
7. Cancellations and Pauses
Conditions for cancelling or pausing a membership, required notice periods, eligibility for pauses, and any supporting documentation requirements.
8. Discounted and Promotional Memberships
Terms relating to special offers, discounted rates, promotional pricing, and conditions that apply if a membership is cancelled and later resumed.
9. Temporary Closures and Schedule Changes
Circumstances under which the gym may temporarily close or adjust class schedules, including extreme weather, public holidays, maintenance, safety, or operational reasons.
10. Photography, Video and Media Use
Guidelines regarding photography and video recording within the gym, including use of images or footage for promotional or educational purposes.
11. Personal Belongings and Lost Property
Responsibility for personal items brought onto the premises, handling of lost property, and limitations of liability for lost, stolen, or damaged items.
12. Privacy and Communication
How personal information is collected, stored, and used, and how we communicate with members, parents, guardians, and visitors.
13. Changes to Policies and Terms
How and when these Policies and Terms may be updated, and how any changes will be communicated.
If you have any questions about our Policies and Terms, please speak to our team — we are always happy to clarify.
Thank you for being part of the POUNDFORCE MMA community and for helping us maintain a respectful, safe, and supportive training environment.
These Policies & Terms form part of your membership agreement with POUNDFORCE MMA.
They also apply to all visitors, trial participants, casual attendees, parents/guardians, and any person who enters or uses our facilities, whether on a one-off or ongoing basis.